Utilities Helping Utilities
Florida Water/ Wastewater Agency Response Network (FlaWARN)
A formalized mutual aid response network/consortium of utilities willing to provide critical resources to member utilities during man-made or natural disasters.
Prepare for Emergency with a Mutual Aid Agreement
Unfortunately, being a FlaWARN member is not enough to render or receive aid. The critical component that needs to be in place to render or receive aid is the Mutual Aid Agreement (MAA). The MAA provides member utilities with an advanced good-faith indication, from authorized signer, that the participating utilities understand and agree to the concepts and provisions (including reimbursement) for mutual aid. These agreements ensure that when assistance is needed help can be rendered and received as quickly as possible.
Reduce response time
Restore services to customers with minimal disruptions
Increase participation
Safe guard public health and safety
Reduce frustration
Maximize the value of assistance being provided
Print a copy of the Mutual Aid Agreement, sign it and upload it on the WATER Tracker website.
“The impacts we had from Hurricane Helene were something we have never seen before. Half our county was without water. We were on a mandatory boil water notice and we needed help. All of those FlaWARN partners coming into place, knowing exactly what to do; it was remarkable. We would not have been able to restore service to our communities as fast as we did!”
